PRIVACY POLICY
We believe in full transparency about how your data is collected, used, and protected.
Information We Collect
When you visit OFF SPIRE, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies.
When you make a purchase or attempt to make a purchase, we collect:
- Name, billing & shipping address
- Payment information (processed securely via Encrypted Payment Gateways)
- Email address and phone number
- Order history and product preferences
How We Use Your Information
We use your Order Information to fulfill orders placed through the store — including processing payment, arranging for shipping, and providing you with invoices and order confirmations.
We may also use this information to communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when you have opted in.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our store and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Sharing Your Personal Information
We share your Personal Information with third parties only to help us operate our store. For example:
- Secure Cloud Infrastructure — powers our store infrastructure
- Payment processors — securely handle transactions
- Shipping partners — to deliver your order
- Analytics tools — to help us understand how our store is used
We do not sell, trade, or otherwise transfer your personal information to outside parties for their promotional purposes.
Data Protection & Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have the right to:
- Access the personal information we hold about you
- Request correction, update, or deletion of your data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request portability of your personal data
- Withdraw consent at any time
To exercise any of these rights, contact us at the email below.
Data Retention
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain order data for up to 7 years as required by Indian tax and financial regulations.
Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most current version will always be posted on this page with the updated date.